Claim Reviews

Reviews

• Claim Reviews
  25th Jan

  2022
  C. W. and R. Upton
  Spence contacted us promptly to explain our policy and process. Price Buster Plumbing came out right away to try and clear the sewer line and identify any failed/collapsed line. Repair could not occur until after the Christmas holiday and then 2 additional days due to snow conditions. When work resumed, John and his crew dug to reach the broken pipe and temporarily repair. Snow/cold weather persisted, so final work with permaliner occurred a week later. Alex in the office was courteous and prompt with communication. Our bad situation of sewer line collapse was ultimately resolved to help prevent future breaks.
• Claim Reviews
  25th Jan

  2022
  M. and D. Dearth
  5/5
• Claim Reviews
  21st Jan

  2022
  J. and S. Link
  I want to thank NWC for a prompt, professional and courteous response and a huge thank you to TJ and his company. Well done!
• Claim Reviews
  21st Jan

  2022
  P. Rubart
  Thank you for the efficient and thorough way my leak situation was handled. I have recommended NWC.
• Claim Reviews
  21st Jan

  2022
  K. Yoshimura
  This company is wonderful. Everybody was so kind and supportive. TJ came out in really bad weather on New Year's Eve to repair our broken water line. Then, 3 hours later, a second pipe unthawed and broke in the late afternoon and he turned around and came right back and repaired that too. As an all female household, with a disabled family member, we cannot thank you enough for your service. Happy New Year!
• Claim Reviews
  19th Jan

  2022
  L. Bartram
  From initial call with Spence, I was taken care of with expertise and sincere courtesy. Travis (TJ) and Kole were calming with their knowledge and just getting in and accessing the issue and repairing it. Thank you.
• Claim Reviews
  19th Jan

  2022
  C. Dudash
  Thank you Spence for your prompt service!
• Claim Reviews
  19th Jan

  2022
  D. LohrGoetz
  This is the best insurance I have ever had. My water problem was all taken care of in 24 hours. Prompt response and very helpful claims manager. I highly recommend your company to anyone.
• Claim Reviews
  17th Jan

  2022
  C. Johnson
  I am very satisfied and grateful for NWC's coverage of my recent sewer line repair. The contractor was very professional, obviously knowledgeable, and easy to work with! Job was done quickly and thoroughly. Thank you!
• Claim Reviews
  12th Jan

  2022
  C. Munson
  The contractor did a very thorough check to locate the leak. He inquired about NWC. I told him a neighbor a block away had $8,000 in repairs to his pipes. I got the insurance to play it safe and I've told other neighbors of you. He was impressed with the service you offer and asked if he could recommend NWC to his customers, YES! And I also told him to tell everyone. It's peace of mind, if something decided to happen. I am very happy to be insured with this and I tell everyone. It will save you thousands if something goes wrong and gives you peace of mind you're going to be covered if something happens. Very pleased.