Reviews
The following reviews are all 100% from verified claimants, not just customers.
NWC has been regarded as having the best claims service and response time by many, and is proud to showcase hundreds of these happy claimants below.
13+
Years of Experience
1,000+
Reviews
96%
Claims Satisfaction
R. Moco
Highly recommend Firwood Ag-Residential Services. For your record – their phone number is 509-250-1514.
Joan B.
Service was provided over phone. Conversation was great. Glad I have this service. My neighbor (Sherman) signed up after I told him about it. Thank you.
John F.
Spence is great to talk to. Anacortes is an awkward place to have your people service so I used my own person. Next time I will call you first. I appreciate having the line cleared and restored.
N. Boyd
L. Larsen
Thank you so much, Spence, for your help in managing my claim. My only suggestion would be the use of an automatic email to be sent to the property owner to tell them that their claim info arrived and is being processed.
Al R.
Everything was good except I would expect the insurance to reimburse the full amount for the repair up to the limit. I sell insurance and the idea of insurance is to make the client “whole” again. Paying part of the claim doesn’t achieve that end.
David S.
We were treated so well and the service provided was “spot on”!! Servco did a great job handling every detail. We feel that our lives were put back to “normal” as fast as possible and without us stressing over not a single detail. Happy and pleased we are, and very grateful as well. PS: Thank you Spence and TJ and all of those that pitched in.
Ivor H.
Conrad Johnson, the NWC agent, was fast, friendly, and efficient. Made the process simple to understand and easy at my end. Very satisfied.
J. Carroll
From top to bottom, start to finish, first class. In particular, TJ and Kole made a huge difference. [CONSOLIDATED REVIEW]
Tony R.
I’ve emailed the contractor twice, asking for a repair invoice for my records as he said he could send it to me. Never heard back from him. I like keep all remodel, inspection, and repair records for any work done on our home.